When you trade with Titan FX, you can be sure that you are dealing with a broker that is trustworthy, regulated and cares about your protection.
Vanuatu Financial Services Commission
The Vanuatu Financial Services Commission (VFSC) was established in 1993 and is responsible for administering and enforcing regulations related to, amongst other things, the trading of securities, international banking and electronic transactions. One of its mandates is to protect the public in Vanuatu and elsewhere against financial loss arising out of dishonesty, incompetence and malpractice on the part of persons engaged in financial business in or from within Vanuatu.
Titan FX Limited Company No: 40313
British Virgin Islands Financial Services Commission
The British Virgin Islands Financial Services Commission (BVIFSC) was established in 2001 in the British Virgin Islands as an autonomous regulatory authority responsible for regulation, supervision and inspection of all the financial services in and from the BVI. It is also responsible for promoting public understanding of the financial system and its products, policing the perimeter of regulatory activity, reducing financial crime and preventing market abuse.
Atlantic Markets Limited Licence No: SIBA/L/23/1124
Seychelles Financial Services Authority
The Seychelles Financial Services Authority (SFSA) is an independent regulatory body responsible for the non-banking financial services in Seychelles. Having celebrated more than 20 years of service, the SFSA strives to retain the confidence of investors which it services by maintaining a robust and modern regulatory framework and maintaining its excellent reputation as a leading international financial centre.
Goliath Trading Limited License No: SD138
Financial Services Commission
The Financial Services Commission of Mauritius (FSC) is the integrated regulator for the non-banking financial services sector and global business. It is mandated under various laws to licence, regulate, monitor and supervise the conduct of business activities in these sectors. The FSC’s mission is to be an internationally recognised financial supervisor committed to the sustained development of Mauritius as a sound and competitive financial services centre.
Titan Markets License Number: GB20026097
All client funds deposited with us are fully segregated from Titan FX’s own funds and are kept in separate bank accounts with reputable banking institutions ensuring that funds belonging to clients cannot be used for any other purpose.
Our financial reports are audited by DFK Collins Pty Ltd https://dfkcollins.com.au/ Chartered Accountants and a member firm of DFK International, a worldwide association of independent accounting firms and business advisers.
We value our clients and their protection which is why at Titan FX, we have chosen to partner with the Howden Group https://www.howdengroup.com/ (Howden), a leading insurance provider, to ensure the security and protection of our clients and our business.
Howden is a global insurance company with a network of offices in 45 countries and more than 25,000 professionals with all types of insurance specialisms. The Howden network is full of like-minded specialists who believe in the Howden motto which is unshakeable integrity and a bold entrepreneurial spirit.
Our lead insurer is Antares Underwriting, Lloyds Syndicate 1274, an insurer based within Lloyd’s of London. Security rating : A (Excellent) (https://www.lloyds.com/en-cn/lloyds-around-the-world/underwriting-divisions/antares)
Our comprehensive insurance coverage includes:
- Professional Indemnity Insurance which protects us against claims arising from professional errors, omissions or negligence. With a limit of USD 500,000 for each claim and in the aggregate, we are well prepared to handle any potential claims and maintain the highest standards of service to our clients.
- Directors & Officers Liability Insurance which safeguards Titan FX’s leadership against personal liability for alleged wrongful acts, providing protection up to USD 2,500,000 for each claim and in the aggregate.
Our partnership with Howden, a renowned insurance company provides numerous benefits to our clients and business such as:
Strengthened Reliability: Our comprehensive insurance coverage demonstrates our commitment to maintaining a reliable and stable financial environment for our clients.
Enhanced Safety: With this insurance coverage, our clients can trust that their investments are safeguarded against unforeseen circumstances.
Increased Trust: Our partnership with Howden, a respected insurance provider, signals to clients that we prioritise their security and the long-term success of our business.
Global Coverage: Our insurance policy provides coverage for work carried out worldwide and for claims made against us worldwide, ensuring that we can support and protect our clients no matter their location.
We are a member of The Financial Commision (the Commission), an international organisation engaged in the resolution of disputes within the financial services industry in the Forex market. If a trader is unable to resolve a dispute directly with the financial service provider, the said dispute can be taken to the Commission as an independent external dispute resolution organisation.
We are a member of the Financial Centre Association of Vanuatu (FCA) which is a not-for-profit body established in 1972 to represent and promote the nation’s financial industry and its participants. The FCA seeks to ensure that its members work with honesty, integrity and diligence to attract domestic and international investors and help Vanuatu grow as a leading Pacific Island economy and a global financial hub.
We are also a member of the Financial Markets Association of Vanuatu (FMA) which is a self regulating body for VFSC licensed dealers trading financial instruments and securities online. The FMA works to further its members' professional standards for the benefit of all market participants.
Key benefits for you
The complaint process.
Simple, transparent and absolutely free.
Contact Titan FX customer support to discuss any incident. If you find our response unsatisfactory, proceed to step 2.
Within 45 days of the incident, file a complaint on financialcommission.org, free of charge.
The Financial Commission investigates the complaint and verifies its validity within five business days.
Based on the investigation, a decision on the complaint is made by the Financial Commission’s committee.
Should Titan FX refuse to comply with a decision in your favour, compensation is paid to you from the Special Compensation Fund.